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Privacy Policy for Nour Social Limited

Effective Date: 01.10.2025
Company Name: Nour Social Limited
Company Number: 14643492
Registered Office: Flat 20 Lizmans Terrace, 89-95 Earls Court Road, London, United Kingdom, W8 6EF
Email: contact@nour-social.com
Website: nour-social.com

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1. Introduction

At Nour Social Limited ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand how we handle your personal data.

2. Information We May Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly:

  • Name

  • Email address

  • Phone number

  • Business name and address

  • Payment details (if applicable)

  • Any other information you voluntarily provide (e.g., via contact forms, surveys, email)

b. Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device type

  • Usage data (pages visited, time on site, referral source)

  • Cookies and tracking technologies (see Section 7)

c. Information from Third Parties:

  • Social media platforms (if you connect with us)

  • Payment providers

  • Marketing platforms

3. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate with you (e.g., responses to enquiries, customer service)

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent – Where you have given explicit permission

  • Contract – When processing is necessary for the performance of a contract

  • Legal obligation – To comply with our legal duties

  • Legitimate interests – For our business interests, provided your rights don’t override them

5. How We Share Your Data

We may share your personal data with:

  • Service providers (e.g., hosting, payment processors, analytics tools)

  • Professional advisers (e.g., accountants, legal consultants)

  • Regulatory authorities (if required by law)

  • Third parties in the event of a business transfer or sale

We will never sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

For more information, please see our [Cookie Policy].

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [Insert Contact Email].

9. International Transfers

If we transfer your personal data outside the UK, we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).

10. Security

We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Effective Date". You are advised to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Nour Social Limited
Email: contact@nour-social.com
Address: Flat 20 Lizmans Terrace, 89-95 Earls Court Road, London, United Kingdom, W8 6EF
ICO Registration Number: 14643492

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